INTRODUCTION
Hospaccx offers a comprehensive suite of Veterinary hospital management consulting services to optimize operations, enhance efficiency and achieve strategic goals. With our deep expertise in the healthcare industry, business management and healthcare regulations. Hospaccx empowers Veterinary hospital to excel in the dynamic healthcare landscape.
At Hospaccx, we know that managing a veterinary hospital is a challenging task that demands a well-rounded strategy. That’s why we collaborate closely with our clients, including promoters and investors to thoroughly grasp their unique needs. This ensures that we provide the following services within the domain of veterinary hospital operations and management:
What we do?
By partnering closely with our clients, including promoters and investors we gain a deep understanding of their specific requirements. This enables us to deliver a range of services tailored to enhance veterinary hospital operations and management. We strive to empower veterinary hospitals to achieve sustainable growth and excellence in patient care.
The scope of service
The services provided under this include:
- Managing monthly P&L of the Veterinary hospital
- Preparation of operational budgets
- Streamlining and managing day to day Operations of the Veterinary hospital Monitor the targets set and results of the profit centres like pharmacy, diagnostic services, health check- ups, OPD consultations, day care procedures and
- Preparation of Departmental SOPs and their implementation
- Defining KPIs for each department
- Statutory compliances
- Manage support service providers for Biomedical Waste Management, Housekeeping, F&B, Security, Laundry, etc.
- Monitor biomedical equipment status by evaluating daily reports of the same to ensure minimum
- Inventory Management; Procurement and sourcing of goods
- Quality management as per NABH standards
- Medical Records Department maintenance
- Liaison with General Practitioners to create referral network
- Internal and External Branding
- Expansion with peripheral outreach
- Social media promotions
- Corporate and Insurance / TPA tie-ups
- Tie up for services under different government schemes
- Promotion of Wellness and Health packages amongst healthy population
- Healthcare awareness programs at different sections of the population
- Event management and organizing the programs like outreach medical camps, CMEs, seminars, workshops, manage press coverage
- Customer Relationship Management / Customer Service
- Prepare / Review HR Policy Manual
- Rationalization of human resources, wherever necessary
- Recruiting of necessary clinical and non-clinical staff
- Training and Development of staff communications and soft skill development
- Proper deployment of resources as per the requirement
- Manage attrition rate of the Veterinary hospital
- Employment engagement activities
- Define KRAs for each category of staff and performance appraisal
- Grievance management
- Prepare Business plan for at least 3 years for the growth of the Veterinary hospital
- Identify the core / target customer base and devise strategies accordingly to reach out to the said population
- Competitor Analysis to understand availability of equipment, technology, services, specialties, medical doctors, customer experience and pricing etc. and formulating the positioning and pricing strategy for Hospital as per the findings of competitor
- Revision of tariff, if required, as per the results of assessment study
- Ensure all the services given are being billed as per the tariff
- Account receivables from Insurance / TPA are within the agreed of days
- Manage the operational expenses
- Ensure the proper practices of accounting are being followed
- Validate the cost of packages being offered by the Veterinary hospital
- Weekly and Monthly Financials reviews
Through its comprehensive suite of Veterinary hospital Operations & Management (OM) services, Hospaccx empowers veterinarians to achieve operational excellence, enhance pet care and achieve sustainable growth in the ever-evolving healthcare landscape.
Hospaccx’s deep expertise and commitment to client success make it a trusted partner for veterinarians seeking to optimize their operations, enhance their efficiency and achieve their strategic goals.
